At Benicia Plumbing, we pride ourselves on exemplary customer service and quality. Whenever we get a 5-star review for our work it makes our day, so here are a few we'd like to share with you:
"Great service with customer's best interest in mind. Benicia water sent us an email warning that our water was running non-stop and that we might have a leak. After being unable to troubleshoot it myself, I had BP come out to run tests. Plumber Errol Layton was very helpful and went the extra mile. He called the City and worked with them and their equipment to quickly locate the source of the problem. Didn't even charge me because no plumbing done. We have used them a lot and will continue to do so." - Jane V., Benicia
"I live across the bridge in Martinez and call Benicia Plumbing for all my plumbing needs. Recently we had an issue with tree roots obstructing our main sewer line. I called Benicia Plumbing the morning we started experiencing issues and they came out and had the obstruction clear within a few hours. This company saves you time, money, and a lot of hassle. This is a truly great company run by fantastic people. I wholeheartedly recommend Benicia Plumbing." -Ryan A., Martinez
"Okay y'all. If you read my reviews you are well aware I have used many a plumbing company. Lately the water in my home has been having temper tantrums. THIS has been BY FAR the most responsive and friendly service ever. No upsale, no late show, no negative at all. This morning, I flip on the news; rain is on the way (which always starts some sort of sewage problem in my old house). Kids leave for school, husband is at work and I jump in the shower, I hear bubbling in the toilet. I freak out; afraid I won't get it snaked because of ensuing storm. I called every other company I have ever used and was told either a day later or I could pay overtime rates tonight. 1 company told me they would tell me the price when they got here. Um no. Then I remembered a neighbor of mine years ago was a plumber and loved his company, RIP Robert. I called Benicia plumbing with little hope and sweet lady on the phone, wish I recalled her name, answered me with an "I can have someone leave the shop in 15 minutes"!!! WHEW! Greg arrived promptly and smiling. He was thorough and obviously good at his job. Even laughed at my dumb jokes about plumbing. :) Thank you Benicia plumbing and Greg. Next time you are my first call! Now, bring on the rain." -Shelli H, Martinez
At Benicia Plumbing, we are a solutions-based company, which means that every customer will always receive a comprehensive diagnosis to resolve their plumbing issues promptly and seamlessly. Your Benicia Plumbing technician will always provide you with a complete, detailed estimate before the work begin and guarantee all parts and workmanship for a full year. And finally, if there are any malfunctions within this period of time, Benicia Plumbing will always correct it promptly at no charge and fully comply with local city and state building codes.